Frequently asked questions
Everything you need to know before starting your 30-day recovery.
How is this actually going to stop me picking or biting?
It doesn’t rely on willpower — it changes the pattern.
Most picking and biting happens automatically, triggered by stress, rough skin, or habit.
Controlled Hands works in three ways:
• Removes the trigger — by smoothing and protecting damaged skin, there’s less to pick at
• Interrupts the habit loop — applying the balm replaces the automatic picking behaviour
• Builds awareness over time — the 30-day system helps you stay consistent and regain control
It’s not about forcing yourself to stop.
It’s about making it easier not to.
I’ve tried everything. Why would this be different?
Most solutions try to make you “just stop.”
This doesn’t.
It gives you a simple system to follow:
Apply instead of picking. Track your progress. Stay consistent.
That’s what creates real change.
What if I still bite or pick anyway?
That’s normal at the start.
You’re not expected to be perfect — you’re building a new habit.
Even reducing the frequency gives your skin time to recover.
Over time, the urge becomes easier to manage.
Miss a moment? Keep going.
How fast does it work?
Most people notice a difference within the first 7 days.
• Days 1–3 → skin starts to recover, urges reduce
• Days 4–10 → visible damage fades
• Days 10–30 → hands look healthier and more normal
Consistency is key.
Will this actually heal my damaged skin?
Yes — the balm is designed to support recovery of:
• cracked skin
• bitten nails
• damaged cuticles
It creates a protective barrier while your skin repairs.
Can I use this on broken or picked skin?
Yes.
It’s safe to use on damaged, picked, or irritated skin.
In fact, that’s exactly what it’s designed for.
Will it feel greasy?
It may feel slightly greasy for the first 1–2 minutes after applying.
After that, it absorbs and leaves your hands feeling normal.
Can I use it at work?
Yes.
You can apply it at your desk, at home, or on the go.
Just allow 1–2 minutes before typing or using your phone if you want to avoid any residue.
Does it have a smell?
No.
It’s completely fragrance-free with no noticeable scent.
How often should I use it?
Apply:
• Morning
• Night
• And whenever you feel the urge to pick or bite
The more consistently you use it, the better the results.
How long does one tin last?
One tin is designed to last at least 30 days with daily use.
What is the 30-day tracker for?
The tracker helps you stay consistent.
Each day you go without picking or biting — you tick it.
You see your progress, build momentum, and stay committed.
What if it doesn’t work for me?
Use it for 30 days.
If you don’t see a real difference in your hands — or you’re still picking and biting just as much — you can send it back for a full refund.
No questions asked.